There already appear to be a ton of five star reviews… So I’m sure I will just be adding onto what’s already been said. However, I still want to say… I don’t think I’ve ever experienced customer service like I have with this company.
They are like the Chick-fil-A of cold plunge companies. Even better actually… Because I texted them on Sunday and they got back.
I got on the chat feature one day and had a super helpful customer service rep… Just to find out that I was actually speaking with the owner, Ryan! He was thorough an incredibly patient…
And I wore these guys out.
I ended up texting with Jeff, Ryan’s right hand man, who also took hours out of this weekend to help me understand everything about my new cold plunge.
If this company ever went public, I would buy stock immediately! But in the meantime, I will just spread the word to everyone I know who ever wants a cold plunge… I would only buy it from this company!
10 out of 10.
(Oh PS—I’m 6’4, 300lbs and I fit easily in this and can go all the way under!)