Customer Reviews
I have been using my plunge for a little over a week now and I am loving it! The setup was quick and easy. Orca even sent video tutorials on setting up the plunge that were very informative. The tub is super durable and the chiller/heater is too. The chiller will get the water to my desired temp quickly even going from cold to hot. Maintenance is minimal. I run the chiller at night for about 8 hours and shut it off during the day to conserve power. I enjoy the cold during the week before the gym and the hot on the weekends to relax. Also, I have to mention how awesome the customer service was from Orca. I worked directly with Ryan and he was always fast to respond with answers to any questions. Shipping took a couple of weeks but was delivered on a truck. Nothing was damaged or missing from the delivery. Ryan was quick to provide shipping updates as I reached out a couple of times. If you are looking at buying a plunge, I highly recommend buying from Orca. Ocra was the only company that I saw that would call you to discuss their units and help you select the one that is best for you. I had a lot of questions before purchasing and Ryan answered every question in detail. Even post-sale, Ryan has been quick to respond with questions on caring for my unit.
