first off i would like to say that looking for the right cold plunge for me was a nightmare, but after 4 months of dealing with issues from other companies, i finally made the right decision all along which was orca plunge. The owner Ryan has been nothing short of amazing with his customer service and in an industry where a lot of of companies are shady, orca is one of the good ones. the system itself is great, has it for a few days now and it's working flawlessly, got my water down to 50 degrees overnight and has consistently stayed at my desired temp. setup was straight forward and Ryan has helped me every step of the way with any questions I've had. if you're considering orca vs competitors, stop thinking, go with orca plunge. It'll be everything you needed. Looking forward to continuing my cold plunge journey every day, thank you Orca plunge.